EXPERIENCE

 

The Home Depot

User Experience Manager (Remote) Sept 2022 - Now

I oversee UX for: Product Information pages and Homepage

  • Advocate for the Interconnected Experience, because our customers require fluidity through App, .com, and Associate help in stores

  • Brings multiple years of experience in an array of situations, fostering adaptability for teams and products as the industry and our customer/client needs change

  • Facilitates collaboration across disciplines and balanced teams including: Product Managers, Engineering, UX, Merchants and Vendors for B2C and B2B

  • People manager who practices servant leadership, ensuring my team is supported, challenged, and has all the resources they need to do their best work

  • Culture leader who builds transparency, trust, and fun to the work day

The University of Washington, Office of Research Information Services (ORIS)

UX Lead (Hybrid, Remote) June 2017 - Sept 2022

Led the User Experience group for the Office of Research, Information Services (ORIS), Enterprise software driving a $1.8B annual revenue stream for the University of Washington. 

  • Partnered with wide range of roles within ORIS and outside business groups daily

  • Defined KPIs, using analytics and qualitative user research to strategize and prioritize efforts, ensuring data-driven decision making

  • Collaborated with PMs and BAs to define workflows for Researchers and Administrators

  • Played an active role in the SCRUM teams, leveraging Agile methodologies

  • Mentored UX Designers and UX Researchers so they can do their best work, have the support they need, reach their career goals, and have resources to learn more

  • Advocated for UX, both research and design within ORIS and the entire Office of Research with presentations and knowledge share sessions

The Informatics Application Group (TIAG)

UX Designer, April 2015 - Jan 2016

UX Designer, contracted by the DoD, developing mental health applications and websites for Service Members, with a focus on PTSD

  • Partnered with UX Researcher for discovery through A/B testing with Service Members

  • Updated applications and websites to keep the UI fresh and welcoming

 

EDUCATION

Bachelor of Science, Industrial Design

Magna Cum Laude